When a workstation fails to access files stored on another computer in a multi-user network, this error is received when QuickBooks is switched to multi-user mode. QuickBooks error H202 appears on the screen: “This computer file can not be accessed as it is stored on another computer, and QuickBooks needs help connecting with the server.” However, QuickBooks is not able to connect to the server(H202)
Error code: H202
This company file is on another computer, and QuickBooks needs some help connecting.
Here’s how to fix this problem
On the computer where the company file is located, open the start menu, then open QuickBooks Database Server Manager. The Database Server Manager will scan your files and restore the connection.
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Causes of QuickBooks error H202
QuickBooks Error H202 occurs when it tries to connect with another computer to access the company files but doesn’t succeed in establishing the connection due to the following reasons:
It may be caused by the wrong hosting settings.
Communication issue with the server computer.
The server holds some conflicts.
The IP address of the host system is not accessed by the company file.
Some issues in QuickBooks Service are found.
The network data file is corrupt.
Also recommended: How do I speak with QuickBooks error support?
How to fix QuickBooks error H202?
Back up your QBW files before doing all these tasks, if you do so your old data can be recovered or restored. After doing it follow the steps that are given below to fix this problem.
Solution 1 – Examine Network Connectivity
If you want to examine the connection, pick up your computer from another computer at the workstation and get H202.
Pay attention to these solutions if QBDBMgrN not running on this computer:
Open the run window after typing Win+R in the search box.
Type cmd and click Enter.
Press the Enter key to ping your server name.
If the network needs to be repaired due to packet loss or slow reply. You should try solution 2
Solution 2 – Help of QuickBooks File Doctor Tool
You can use the QuickBooks File Optimizer tool to fix this problem. This will limit the connection of multi-users from connecting to the server.
Solution 3 – Arrange your Firewall Settings for QuickBooks Desktop
Ensure your firewall settings are not blockading QuickBooks Desktop. Configure the settings of your firewall for your QuickBooks Desktop.
Once all the things are done, try to use it in multi-user mode. If the problem still exists, you will need to use any other solution.
Conclusion
QuickBooks error H202 is found mainly when a workstation fails to connect the company file stored at a server in a multi-user network. These types of errors are caused by many different reasons, such as poor hosting settings, firewalls, DNS conflicts, and malfunctioning QuickBooks services. It can be fixed by simple solutions, which include the basics of how a network should connect first, proceeding with the use of the QuickBooks Database Server Manager, and then focusing on the setup of the firewall. If these solutions do not work, the QuickBooks File Doctor Tool can further solve network-related problems. Do not forget to save or retrieve from company files before performing these solutions.